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Real insights into Japanese convenience stores, written by a former store owner with over 30 years of experience.
The Konbini Insider

2026-08

Working at Konbini

The Strangest Convenience Store Workers I’ve Ever Met in Japan

Hello everyone.Today, I'd like to share a couple of stories about some of the most unusual convenience store workers I'v...
2026.08.24
Working at Konbini
Customer Behavior

Can You Return Items at Japanese Convenience Stores?

Hello everyone.Today, I'd like to answer a question that many visitors to Japan may have:Can you return something you bo...
2026.08.18
Customer BehaviorStore Operations
Store Operations

Why Don’t Japanese Convenience Stores Sell Medicine?

Hello everyone.Today, I'd like to explain something that often surprises visitors to Japan.Many people expect convenienc...
2026.08.11
Store Operations
Store Operations

When a Product Becomes Too Popular in Japan

Hello everyone.Today, I'd like to talk about something that may surprise visitors to Japan.Have you ever seen a snack, d...
2026.08.10
Store Operations

Recent Posts

  • The Convenience Store Clerk Looked Away — Do They Dislike Me?
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  • What Happens If You Forget Your Cash at a Convenience Store ATM in Japan?
  • Is This Juice? Be Careful with Colorful Cans at Japanese Convenience Stores
  • When a Part-Time Worker Becomes More Powerful Than the Store Manager — Part 2

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