Konbini Insider

Customer Behavior

The Convenience Store Clerk Looked Away — Do They Dislike Me?

Hello everyone.Today, I'd like to talk about something you may have noticed while visiting Japan.You say something to a ...
Store Operations

Can You Print Files at a Japanese Convenience Store?

Hello everyone.Today, I'd like to talk about a useful service available at Japanese convenience stores:Can you print you...
Customer Behavior

What Happens If You Forget Your Cash at a Convenience Store ATM in Japan?

Hello everyone.Have you ever withdrawn money from an ATM and then walked away without taking the cash?I've never done it...
Food & Products

Is This Juice? Be Careful with Colorful Cans at Japanese Convenience Stores

Hello everyone.Today, I'd like to talk about something that sometimes surprises international visitors at Japanese conve...
Working at Konbini

When a Part-Time Worker Becomes More Powerful Than the Store Manager — Part 2

Hello everyone.This is Part 2 of my story about what can happen when a part-time worker gains too much power in a conven...
Store Operations

When a Part-Time Worker Becomes More Powerful Than the Store Manager — Part 1

Hello everyone.Today, I'd like to talk about something that may sound a little shocking:What happens when a part-time wo...
Food & Products

Dango, Daifuku, and Manju: What’s the Difference?

Hello everyone.Today, I'd like to introduce three popular traditional Japanese sweets: dango, daifuku, and manju.If you'...
Konbini Society

What Are Ochugen and Oseibo? Japan’s Traditional Gift-Giving Customs

Hello everyone.Today, I'd like to introduce two traditional Japanese gift-giving customs: ochugen and oseibo.If you visi...
Food & Products

7-Eleven’s Next Challenge: Can a Tea Machine Become the Next Convenience Store Coffee?

Hello everyone.Today, I'd like to talk about 7-Eleven and its long history of trying new things.In Japan, we often talk ...
Food & Products

Is It Really “No Meat”? Vegan, Halal, and Dietary Restrictions at Japanese Convenience Stores

Hello everyone.Today, I'd like to talk about something I'm often asked by international customers at Japanese convenienc...