Konbini Insider

Customer Behavior

Can Convenience Store Staff Speak English in Japan? (Part 2)

How to Communicate More EasilyHello everyone.In my previous article, I explained that many convenience store staff in Ja...
Customer Behavior

Can Convenience Store Staff Speak English in Japan? (Part 1)

The Honest AnswerHello everyone.Today, I’d like to answer a question that many foreign visitors probably wonder about:👉 ...
Working at Konbini

Why Is Bagging at Japanese Convenience Stores Sometimes Slow?

Hello everyone.Today, I’d like to talk about something many foreign visitors occasionally notice at Japanese convenience...
Store Operations

What Happens to Unsold Food at Japanese Convenience Stores? (Part 3: Can Employees Eat It?)

Hello everyone.Today is Part 3 of my series about food disposal in Japanese convenience stores.This time, I’d like to ta...
Store Operations

What Happens to Unsold Food at Japanese Convenience Stores? (Part 2)

The Financial Reality Behind Food DisposalHello everyone.Today, I’d like to continue talking about food disposal in Japa...
Store Operations

What Happens to Unsold Food at Japanese Convenience Stores? (Part 1)

Hello everyone.Have you ever wondered what happens to unsold sandwiches, lunch boxes, and rice balls at Japanese conveni...
Customer Behavior

Can You Exchange Money at Japanese Convenience Stores?

(Usually No — But There Are Exceptions)Hello everyone.Today, I’d like to talk about exchanging money at Japanese conveni...
Food & Products

How Do You Heat Convenience Store Meals in Japanese Hotels?

Hello everyone.Today, I’d like to explain something that surprisingly confuses many foreign visitors to Japan:👉 How do y...
Customer Behavior

Paper Cups Behind Japanese Convenience Store Registers Are Not Free

Hello everyone.Today, I’d like to talk about the paper cups you often see behind the register at Japanese convenience st...
Food & Products

Sparkling Water at Japanese Convenience Stores

Hello everyone.Today, I’d like to talk about sparkling water sold at Japanese convenience stores.When people think of ca...