Konbini Society

Customer Behavior

Why Didn’t My Credit Card Work in Japan?

Hello everyone.Today, I’d like to talk about a problem that surprises many foreign visitors in Japan:👉 “Why didn’t my cr...
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How Part-Time Jobs for International Students Work in Japan (28-Hour Rule Explained)

Hello everyone.Today, I’d like to talk about something very important for many people planning to study in Japan:👉 part-...
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The Dark Side of Convenience Store Management in Japan — A True Story From 25 Years Ago

Hello everyone.Today, I’d like to share a true story from my early days working in the Japanese convenience store indust...
Food & Products

Why Has Chewing Gum Almost Disappeared from Japanese Convenience Stores?

Hello everyone.If you visited Japan 15 or 20 years ago, you might remember something very different in convenience store...
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Why Are Magazines Disappearing From Japanese Convenience Stores?

Hello everyone.Today, I’d like to talk about something that has quietly disappeared from many Japanese convenience store...
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The Real Relationship Between Japanese Convenience Store Owners and Headquarters

Hello everyone.Today, I’d like to talk about the relationship between Japanese convenience store owners and company head...
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November 11 Is Pocky Day in Japan

Hello everyone.As I mentioned in my previous article, today I’d like to introduce a successful example of a company crea...
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Why Japanese Convenience Stores Always Feel One Season Ahead

Hello everyone.Have you ever walked into a Japanese convenience store and thought:👉 “Why are they already selling ice cr...
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Is Japan Really a “Manual-Based Society”? — A Convenience Store Perspective

Hello everyone.People often say that Japan is a “manual-based society” where workers cannot do anything without detailed...
Konbini Society

What Customers Mean to Me

Today, my approach to customer service is very different from when I was young.With Japanese customers, I usually avoid ...